FAQ

Q. Return policy ?

  • A - No return or refund policy. Exceptions given if items are defective.

Q. Can I add to my order once I've already submitted it?

  • A - Sadly we cannot add items to an already submitted order as it leaves room for mistakes.

Q. Where is Out of the world designs? Can I pick up locally?

  • A - We are located in Winston Salem NC. We will meet for local pickup in Winston Salem and Lexington NC please contact via email for pickup information before purchase

Q. How long for my order to be processed?

  • 1-5 BUSINESS days (M-F) processing times. Most of our orders are pushed out by day four however that is no guarantee. We strive to get your items to you as fast as we can.

Q. Can I cancel my order?

  • We have a zero cancellation policy. This is due to the fact that it interferes with inventory count, we are charged to process payments, etc We do apologize and hope you understand.